Last updated: April 7, 2026
By creating an account or using CupQuote ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. These terms constitute a legally binding agreement between you and CupQuote Inc.
CupQuote is a B2B sales and marketing platform that provides branded configurator and quote tools for compliance testing distributors. The Service includes: a dashboard for managing panels, pricing, and branding; embeddable quote configurators; PDF quote generation; lead management; and related features.
CupQuote is not a medical device, diagnostic platform, or laboratory information system. We generate visual sales quotes on behalf of our clients. All medical, regulatory, and compliance decisions remain the sole responsibility of the user and their clients.
The Service is available to businesses and individuals who are at least 18 years old. By using CupQuote, you represent that you have the authority to bind your organization to these terms.
You are responsible for maintaining the security of your account credentials. You must notify us immediately if you suspect unauthorized access. We are not liable for losses resulting from unauthorized use of your account.
Each account is tied to a single business entity. You may invite team members with appropriate roles (Owner, Admin, User). The account Owner is responsible for all activity under the account.
You agree not to:
You retain ownership of all data you upload to CupQuote (panels, branding, pricing, configurations). We do not claim ownership of your content.
You grant us a limited license to process, store, and display your data solely for the purpose of providing the Service. This license terminates when you delete your account.
You are responsible for the accuracy and legality of data you enter. You must have appropriate consent from end-users before collecting their information through your configurator.
When end-users submit quote requests through your branded configurator, you are the data controller for that information. CupQuote acts as a data processor on your behalf. You are responsible for:
CupQuote offers paid subscription plans (Pro, Enterprise) with a 14-day free trial. By subscribing, you authorize us to charge your payment method on a recurring basis until cancelled.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial billing periods.
We reserve the right to change pricing with 30 days' advance notice. Price changes do not apply to the current billing period.
We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or experience outages. We will provide reasonable notice for planned maintenance when possible.
We are not liable for losses resulting from service interruptions, including lost leads, missed quotes, or business disruption.
CupQuote, its logo, design, and code are the property of CupQuote Inc. Your subscription grants you a non-exclusive, non-transferable license to use the Service during your subscription term.
Feedback, suggestions, or feature requests you provide may be used by us to improve the Service without obligation to you.
To the maximum extent permitted by law, CupQuote Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify and hold harmless CupQuote Inc. from any claims, damages, or expenses arising from: your use of the Service; your violation of these terms; your violation of any law or third-party rights; or data you collect through your configurator.
We may suspend or terminate your account if you violate these terms, fail to pay subscription fees, or engage in activity that harms the Service or other users. We will provide reasonable notice when possible.
Upon termination, your right to use the Service ceases immediately. You may export your data before termination using the data export feature in your dashboard settings. After deletion, your data is permanently removed and cannot be recovered.
These terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ontario, Canada.
We may update these terms from time to time. We will notify account holders of material changes via email at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.